EFRMS by Mastek Enterprises

Enterprise Fraud Risk Management Intelligence

EFRMS helps organisations bring fraud risk monitoring, alerts, assessment, investigation, case management and governance into a connected and accountable enterprise operating model.

The EFRMS Platform

Connect Fraud Risk Intelligence to Investigation and Accountable Action

Enterprise fraud risk can involve multiple business units, systems, channels and operational teams. EFRMS provides a structured environment for bringing together fraud risk information, monitoring outcomes, investigation workflows and governance.

01

Identify

Capture fraud risk indicators and items requiring review.

02

Monitor

Support monitoring of enterprise fraud risk activity.

03

Assess

Assess risk and support prioritisation of cases.

04

Investigate

Manage investigation workflows and case activities.

05

Act

Track actions and accountable follow-up.

06

Govern

Maintain decision traceability and governance oversight.

Key Capabilities

Connected Intelligence for Enterprise Fraud Risk

EFRMS supports structured fraud risk management workflows that help organisations move from identification and monitoring through investigation, action and governance.

Enterprise Fraud Risk Visibility

Provide structured visibility into fraud risk information across relevant enterprise operations.

Fraud Monitoring Support

Support monitoring processes and the identification of fraud-related items requiring review.

Alert Management

Bring identified alerts into structured review and prioritisation workflows.

Risk Assessment

Support assessment and prioritisation of fraud risks and investigation activities.

Investigation Workflows

Support consistent investigation processes and the management of related activities.

Case Management

Organise case information, progress, actions and investigation outcomes.

Action Management

Track accountable actions arising from fraud risk assessments and investigations.

Decision Traceability

Maintain visibility into review decisions, actions and supporting information.

Governance Support

Support enterprise oversight and accountable fraud risk management processes.

Fraud Risk Operating Model

From Fraud Signal to Investigation and Governance

EFRMS supports a connected approach to understanding how fraud-related signals move through review, assessment, investigation and accountable action.

STEP 01

Detect & Identify

Bring potential fraud indicators and monitoring outcomes into structured workflows.

STEP 02

Assess & Prioritise

Assess fraud risk and prioritise the items requiring investigation or action.

STEP 03

Investigate & Manage

Manage investigation activities, cases, actions and supporting information.

STEP 04

Decide & Govern

Maintain accountable decisions, traceability and governance oversight.

The EFRMS Approach

Enterprise fraud risk management requires more than detection.

EFRMS is designed to support the connected operating workflow around fraud risk — from monitoring and assessment through investigation, action, decision-making and governance.

Use Cases

Designed for Enterprise Fraud Risk Operations

Banking & Financial Services

Support fraud risk teams with structured workflows across monitoring, investigation, case management and governance.

  • Enterprise fraud risk visibility
  • Fraud monitoring and alert workflows
  • Risk assessment support
  • Investigation and case management
  • Accountable actions and decision traceability

Complex Enterprises

Support enterprise-wide fraud risk management where multiple business functions require coordinated investigation and governance workflows.

  • Cross-enterprise fraud risk intelligence
  • Structured review and investigation workflows
  • Case and action management
  • Operational visibility
  • Governance and traceability

Explore EFRMS

Speak with Mastek Enterprises about Enterprise Fraud Risk Management and how EFRMS can support connected fraud risk intelligence, investigation workflows and governance.

Request an EFRMS Demo